TikTok is one of the most popular social networks among the young public. It is based on the creation of short-term audiovisual content for entertainment, education and product promotion purposes. There are times when TikTok is not working, and luckily there are some steps to try to fix it.
If you cannot use TikTok normally, follow these tips to solve the most common failures of the app. The social network may experience problems on its servers due to the large number of users, or even the Internet connection may fail and cause TikTok to not load correctly. Try these alternatives to fix it.
Check the internet connection if TikTok is not working
Being an application that depends strictly on the Internet connection, check that you have the data network activated or that your WiFi connection has not been disconnected. TikTok is a social network focused on audiovisual content, so you need a good signal strength at all times.
You can download apps like SpeedTest to ensure good data transfer speed. In case the problem is the router, try turning it off and reconnecting.
Restart the app
Ruled out an error with the Internet, we will proceed to turn off the application. Perhaps it conflicted with another application or service on the phone. Check that TikTok is not running in the background, turn off the app completely and reopen it after a few seconds. In many cases, this simple procedure solves the problem.
Restart the mobile device
If TikTok still doesn't work after restarting it, you can restart your phone. As with a program that does not work on PC, restarting Android can be a forced solution to errors and app crashes. If when turning on the phone again, the TikTok social network continues to throw an error, it's time to move on to more direct actions.
app update
Check that you are using TikTok in its most updated version. Sometimes, an unupdated version conflicts with the Android system and can cause sudden blackouts or general malfunctions. To check for updates, go to the Google Play Store and from the Manage apps and device menu, look for the Available updates option. Check both the TikTok app and the operating system itself. In any case, an uninstalled update can cause connection failures.
Clear app data
Following in complexity the steps in case TikTok does not work, the time has come to clear app data. Clearing the cache forces us to reconfigure some aspects of the app, but it is the previous step to having to temporarily uninstall it.
If we can enter TikTok, we will go to our Profile and select the 3-line icon in the upper right corner. There, we open the Settings and privacy menu and select Free up space. Click on the Delete button and then on Cache in the right area.
In case of not being able to open the application, we will do the clear cache from the application manager. Go to Settings – Applications and click on TikTok. In the Storage section there will be the option to Clear cache. This solution is usually very effective, although it makes it a bit cumbersome to have to reconfigure some sections that can be reset.
Is TikTok working?
At this point, One wonders if TikTok is doing well globally. Sometimes, social networks have important errors in their servers that are not corrected from the mobile, but we must wait for the technicians of the social network. Websites like DownDetector help you find out if any social network or web page is having errors.
Uninstall and reinstall
The last step in case nothing has helped, is uninstall TikTok and redownload it. In case the app has suddenly started having problems, and if it works for other people, try deleting it from your phone. Then download it again from the Play Store and try to load your profile.
Conclusions
Being a social network with millions of users, TikTok has a great technical demand on its servers. There are thousands of videos that are uploaded and shared daily. Your phone may not be able to run TikTok at some point due to general server errors, but don't forget to ask other users.
If the error is on your phone, try turning off and uninstalling the app. But don't despair if it's a widespread error, since the social network's technicians are working to reduce the application's downtime. Once fixed, you will be able to share your funny creations and videos with all the users in the world. Go viral with the videos you like best and the style of humor or information you enjoy sharing.
