Minecraft is one of the most popular games in the world today. Today, this game is facing a bug that has caused frustration among players. This problem, known as Realms error 502, specifically affects those who use Minecraft Realms private servers. If you are one of those affected, here we offer you a guide to understand and solve this problem.
The Realms 502 error problem in Minecraft
Minecraft Realms is a private server platform where players can create and manage their own worlds. You can even invite up to 10 friends to play together. This service requires a monthly subscription of 7,99 euros.
Regarding the Realms 502 error, this manifests itself when players try to access your servers and they encounter an error message that prevents access. This problem has been reported on many forums and social networks, and they say that it mainly affects the computer version of the game. The root cause appears to be related to issues with Microsoft Azure servers, which is where these private worlds are hosted.
Solutions to Realms error 502
Now that we know the reasons, what remains is to find the solutions. These are the ones we propose:
update minecraft
The first recommendation we give you is to make sure your game is updated to the latest version available. To do it:
- Login to Microsoft Store and go to your app library.
- Click on «Get updates»In the upper right.
- Install any available updates for Minecraft.
Clear DNS cache
Sometimes, an outdated DNS cache can be the cause behind network problems. To clear the DNS cache do the following:
- Open the command prompt as administrator (write "cmd" in the Start search bar and choose “Run as administrator”).
- Write the command ipconfig / flushdns and press Enter.
Change DNS
If the other two solutions have not worked for you, the solution we propose is to change the DNS of your computer to the default ones of Google or Cloudflare:
- Go to your computer's network settings.
- Change servers DNS to 8.8.8.8 and 8.8.4.4 (Google) or 1.1.1.1 and 1.0.0.1 (Cloudflare).
Adjust the firewall
Your system's firewall may be blocking Minecraft. To allow gaming through the firewall, follow these steps:
- Write "Firewall and network protection» in the Start search bar and open it.
- Choose "Allow an application through the Firewall«.
- Search for Minecraft in the list and check that it is allowed on both public and private networks.
What to do if Minecraft Realms error 502 persists?
If after trying these solutions the Realms 502 error persists, we recommend contacting the minecraft customer service. You can fill out a form on their website to report the problem and receive additional technical assistance.