When the Galaxy Note 7 was first withdrawn from circulation, the company Samsung admitted that there was a problem with some of the batteries which caused some terminals to be engulfed in flames suddenly. Supposedly, the problem was corrected, however, the new replacement devices began to present the same problem, which led the company to a difficult decision: the definitive recall and discontinuation of the Samsung Galaxy Note 7.
Since that announcement was made, Samsung promised to carry out a thorough investigation in order to discover the specific cause of the fires, and make the results of their inquiries public.
Later, the South Korean company reiterated its commitment to the investigation and promised that it would have the results before the end of this year. Now, according to a new report, Samsung has completed its investigation and you already know why the Galaxy Note 7 burst into flames.
According to this report posted by The InvestorSamsung has completed its internal investigation and submitted the report to the Korea Testing Laboratory and the US Consumer and Safety Organization. The report has not yet been made public, but if the investigation has indeed been concluded, it will not take long to know its results. Some experts have pointed out that the terminal was too thin for the battery that it integrated.
When Samsung first recalled the Galaxy Note 7 a couple of weeks after its launch in a dozen countries, the company blamed one of the battery suppliers for having defective batteries supply. He assured customers that the supplier's batteries would no longer be used and that the replacement units he was shipping were completely safe. But we all know that was not the case, and the replacement units also began to catch fire, forcing Samsung to discontinue what could have been one of the best-selling smartphones.