I recently ran into a problem: I do not receive confirmation SMS from my bank. I didn't understand the reason, since other messages did reach me, so I started to investigate the issue until I found the solution to the problem of not receiving confirmation SMS.
To answer this question, we have prepared a complete tutorial with the main causes and reasons why Confirmation SMS do not arrive so you know the reason why this verification process fails and how to fix it on your phone.
I am not receiving confirmation SMS messages. What's going on?
Through this tutorial, you will be able to solve all the problems related to not receiving confirmation SMS. So don't miss these solutions to know how to fix this annoying bug on your phone.
First thing, restart
Whenever you have a problem with your phone, the first thing you have to do is restart your device. It may seem like a simple solution, but it is very effective. Some data may be failing, the cache may be causing problems... There are many reasons why a simple restart will solve a problem, such as not receiving confirmation SMS messages.
You have incorrect network configuration
One of the most common reasons why you are not receiving SMS can be incorrect network settings on your phone. This can happen if you have recently changed service providers or if your network settings have been altered in some way.
To solve this problem that prevents you from receiving confirmation SMS, you can reset your phone's network settings. This process will reset your WiFi, mobile data, and Bluetooth settings to default values, so we recommend trying this trick.
On most Android devices, this can be done by following this path.
- Go to Settings
- Now, search for System
- Click on Reset
- Finally click Reset Network Settings.
Operator restrictions
Continuing with this tutorial with the causes and solutions to fix the problem that I do not receive confirmation SMS, keep in mind that in some cases, the problem may be related to restrictions imposed by your mobile service operator.
This may include blocks on certain types of messages, being abroad and not having access to a mobile connection… In this case, contact your mobile service provider to make sure your account is set up correctly and there are no restrictions that may be blocking you. receiving SMS.
Be careful with power saving mode
One of my favorite functions is the energy saving mode, since it has gotten me out of more than one trouble. But also may limit phone functions, including receiving SMS. When this mode is activated, some applications may not work correctly or in a timely manner.
So better to disable this function. Please note that the route may vary depending on the phone as each brand uses its own layer. But in general terms follow this route.
- Open Settings
- Look for the Battery option
- Now, go to Power Saving Mode and disable it.
See if you can configure exceptions for certain applications (my Realme doesn't allow it), like Messages, to make sure they can work without restrictions
Maybe the fault lies with the SIM
Over time, SIM cards degrade. Normally, when a SIM is damaged, it does not detect any signal. But maybe you can make calls or connect to the Internet but you don't receive confirmation SMS.
To check if this is the problem, try removing the SIM card and inserting it again. Make sure it is securely attached and there is no visible damage to the gold part.
And if you see that it continues to fail, try using the SIM card in another compatible phone. If you still do not receive SMS, it is most likely a problem with the card and you should request a duplicate.
Beware of spam blockers
Personally, I am a natural supporter of Pepescudo, a free anti-spam filter that works very well. And in my case it doesn't block confirmation SMS messages. But Other apps designed to block spam or manage messages may interfere with receiving confirmation SMS.
If you use an app of this type, we recommend temporarily disabling it to see if the problem resolves. If you now receive confirmation SMS, try installing Pepescudo if you need a spam blocker.
Pending Updates
Software updates typically contain bug fixes and improvements to device functionality. If you haven't updated your phone in a while, try following this route and seeing if there are any pending updates.
- Open Settings
- Go to System
- Click Software Update and follow the instructions to download and install available updates.
Is the Messages app updated?
It's also fancy, but it could be that the Messages app is not updated. So check just in case by following this route.
- Open Google Play Store
- Go to My apps and games
- Hit Update All or specifically search for the Messages app and update it
Have you switched from iPhone and Android? iMessage is to blame
Another reason why you are not receiving confirmation SMS may have to do with the jump from iOS to Android. If you have recently switched from an iPhone to a device with the Google operating system, you may not be receiving SMS due to that your phone number is still associated with iMessage.
So you need to disable iMessage. To do this, if you have your iPhone, follow these steps.
- Go to Settings
- Open Messages and turn off iMessage.
If you no longer have your iPhone, you can turn off iMessage through Apple's website following this link As you have seen, there are different options when it comes to solve the problem that I do not receive confirmation SMS. So follow these tips that we have given you.
